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Wilts Council Advice NHS Advice Downton Parish Council Advice Downton Facebook Covid
Downton Surgery
Pharmacy Local Pubs/Shops
Council Services
St Laurence
Baptist Church Coordinating Volunteers
Communication Channels
Primary School
Downton Tyre Ltd
Hearing Aid Batteries Play Equipment Garden Centres Post Offices
Stay Safe On-line InDownton on-line Wilts Council Parish Magazine - July 2020
Lover Repair Cafe Fire Services Leaflet Police Contacts

It's a challenge to keep this data up to date as the situation gradually eases off - so please let us know via the Contact Us tab if any of this is out of date. Thank you!


On the 19th March several members of the community got together to work out a plan to help Downton through the Corona Virus Pandemic. I would like to reassure everybody that this meeting was held with due consideration of social distancing and everybody that attended had taken an informed decision to be there (It has to go down as the coldest meeting I have ever attended!).

Unfortunately these plans do not come with a template, we are all living in an ever changing world and as I write this post some things have already moved on. I am going to attempt to do bite size updates from the meeting, to share the information sharing that took place and hopefully put some of your questions to bed. I will post them on here but should anyone wish to see them in one place they will be on the following Facebook Page which has been set up to cordinate information relating to Covid 19 only.

The meeting was in response to the previously posted booklet from Wiltshire Council - Covid 19 Community Pack. I do not have the answers to everything but will try and help with the other Community Coordinaters Jane Brentor and Hilary Mace. https://www.facebook.com/groups/668843103878141/

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Covid-19 Downton Village Volunteer Scheme –still ongoing

Although the Government has started to relax the lock down regulations, some of you will still be shielding, or living with someone who is shielding, for the next few weeks. Therefore, we would like to remind everyone that the Covid-19 village volunteer scheme is still running and available to anyone requiring assistance at this time.

If you are unable to leave your home, you may ask for help with tasks such as shopping, collecting prescriptions or dog walking. It may be that up to now these tasks have been carried out for you by a friend or neighbour, but this person is no longer able to do so –perhaps they have gone back to work or have become ill themselves. If this is the case, please do contact your named street volunteer. He or she will have posted a note through your door outlining this help, at the beginning of the lock down period. However, if you no longer have this note, please do contact your area coordinator listed below:

Community Coordinators

Becky Cornell
07887612439, email cornellbecky@hotmail.com or contact via Facebook

Jane Brentor
07979630588 email janebren555@gmail.com

Hilary Mace
07760415818, email hilary.mace@outlook.com

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Downton Surgery

COVID–19 Update from Downton Surgery (May 2020)

One of the most challenging things about coronavirus is the uncertainty: not knowing who has the infection or when it’s safe to return to normal life. The government is gradually easing restrictions but it remains imperative that we all continue to practice social distancing to keep the spread of the virus under control. We have many vulnerable patients and a large proportion of our population remain shielded until 30thJune. With this at the forefront of ourminds, our doors will remain closed for the time being to reduce face to face contact and to continue to protect our Surgery Team and Community alike. You can of course continue to have a telephone or virtual appointment with the doctors and the current services are summarised below:


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Communication Channels

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St Laurence Church is Open

We are starting Sunday services in St Laurence Church again - at least for a trial period. There will be a service of Holy Communion on Sunday 19th July at 10:30am. It will be a short and simple service without hymns.

If you would like to come - and you would be very welcome - it would be helpful if you could let us know by emailing the Vicar at fateamrector@outlook.com. Then we can have some idea of numbers and make the necessary arrangements.

We will maintain proper physical distancing and hygiene procedures will be observed, especially during the administration of communion which will be wafers only. There is further guidance on our website on what to expect www.stlaurencedownton.co.uk/services/

For those who do not yet feel ready or able to come, we will continue to record services for each Sunday, which will be available on our website.

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Downton Primary School

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Downton Allotments

Dear plot holder, read this and keep safe. Any questions please contact me. Aren’t we lucky to have an allotment at this time. Stay safe and well.

Following the instructions around movement and gatherings from the Prime Minister on 23 March 2020, we are consulting with central government but as we understand the situation at the moment it is still permitted to visit your plot, ideally on your own to take daily exercise. It is vitally important that you follow all the advice about social distancing and hygiene in the points below and not gather together on site.

Any plot-holder who is self isolating because a household member is ill with corona-virus should not be visiting the site.

Associations should display an advice notice on their boards. It is important that anyone attending the allotment takes care to stay the appropriate distance from others, avoid body contact and wash hands at taps, do not wash hands or use detergents in the water tanks and please pay attention to notice boards.

It is essential that no un-authorised people are allowed onto the plots for the duration of this emergency, if you do wish to bring someone to assist with work on the plot, please ensure that that this is notified either to Secretary or Site Manager. Careful consideration should be given to introducing anyone over 70, those with underlying illness or pregnant women.

We are living through a crisis, the likes of which none of us has experienced before, not since war time has the community spirit that exists on allotment sites been more important. Please remember to look out for one another during these very difficult times.

Members should take the following precautionary measures :

I know many Associations have taken decisions to cancel plot inspections, seed swaps, association trips and annual judging; scheduled Committee meetings and AGM’s should also be postponed. It is important that any plot-holders over 70 years and those with underlying health issues follow the guidance and information issued by the government. It would be a good idea for Associations to give out a telephone or email address for anyone with problems to allow contact. Perhaps a Buddy System that provided weeding and watering assistance on the plots of gardeners who cannot get to the plot due to long term self isolation could be set up. We still have our Face Book page I think.

Susan Barnhurst-Davies DALGA Chairman
Long Close Barn, Long Close, Downton, Wiltshire SP5 3HG
T: 01725 512963 M: 07875 036879 E: susankirsten@btinternet.com

For more information on Allotments, see the Parish Council site - click here.

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Downton Tyre and Autocare Ltd

Morning from Downton Tyre... been a bit quiet recently as we have been busy in the workshop seeing people again, which has been lovely!
Just an update to say we are still here, happy to see you and where possible please call ahead so we can make sure you are seen quickly and avoid a backlog of customers all waiting together! We also have our Michelin promotion running until the end of July where up to £100 can be claimed back by yourself against the price of tyres! Call us for more information.

Take care, keep safe and we look forward to welcoming you to Downton Tyre where your safety is a priority.

Many thanks for the continued support.

And our website is of course available 24/7 - click here

We will of course keep you updated accordingly.... any queries please get in touch.

📞 01725 510334
💻 www.downtontyre.co.uk

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Downton Pharmacy


  • Please adhere to social distance rules, 2m or 6.5ft from other customers and our colleagues, while in the pharmacy and queuing to enter.

  • Please visit the pharmacy for essential reasons only. If the query could be dealt with over the phone please give us a call.

  • Ours doors are OPEN. We are striving to be open are usual times (dependent on staff illness)

  • We are also trying our best to deliver meds to those more vulnerable patients, to help protect them by reducing their exposure to coronavirus, and also to protect our team

  • We please request that all customers pay with contactless payment to help protect our team.

  • NB. Downton surgery are asking for 5 days to generate repeat prescriptions and then the pharmacy also need time to get your prescription ready for you. Please reorder your meds with enough time to bear this in mind. The most efficient way to request your meds is online with the surgery or through the NHS App.

  • Any queries please give us a call
    Kind Regards

    Day Lewis Pharmacy 227
    5 High St, Downton, Wilts. SP5 3PG
    Tel: 01725 510388

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Local Shops

  • Wooden Spoon


    We are delighted to announce that we will be reopening on the 4th July at 12 noon! We can't wait to show you the pub, as we have been working really hard during lockdown, not only keeping you supplied with deliveries but giving the pub a new lick of paint. You will spot new tables and benches in the snug which we have had made from the 127 year old tree that came down in the garden 2 years ago with the steel work kindly done by Excess Engineering in Downton! Recycling and keeping it local at it's best! Last week the government officially confirmed that we will be allowed to serve all you lovely lot our amazing fresh food & delicious drinks.

    After scouring the guidelines we are going to have to make some significant changes to the way we operate.

    • We ask you to please respectfully bear in mind that these are compulsory conditions that we have to adhere to in order to open, the majority of which is not our or our teams decisions.
    • We will need to ask everyone to book in if you can and please let us know at the time of booking if you will be eating or just drinking. The maximum number we can book in per party is 6 people, unless they are from 2 households - in which case it is 12 people maximum. tables can be booked by telephone.
    • We have to take contact details from every customer entering the premises (but don't worry all details will remain confidential and will be disposed of after 21 days).
    • We will have hand sanitising points at the doors of the pub and we will ensure hand washing facilities in toilets are always available, so please use these upon entry and as often as required.
    • We would ask that people remain in their seats as much as possible, and let us lot take care of you at your tables.

    We look forward to seeing you all very soon, so take care and be safe at The Wooden Spoon.
    Deliveries will still be available until end of July, on Thursday, Friday and Saturday evenings 6 till 8.30pm and Sunday lunch 12 till 2.45pm
    With love Lou, Glen and the rest of our Team

    Click here for the Wooden Spoon Takeaway Menu, and here for the Sunday Roast menu.

  • The Bull
    The internal reoganisation and the internal and external decoration is going on apace and will be ready for the planned opening on 4th July. Watch this space for further details!

    Thank you to those who tried our Roast delivery service today.

    By popular demand Gary and his team are happy to announce that Sunday roast deliveries will continue. 😃😃

    Please call 01725 510374 to place your order and book your delivery time slot.


    We thank you all for your support so far for the delivery orders, to keep you updated we have decided to amend the delivery times:
    From Tuesday 31st March we will no longer be open for lunchtime orders, instead we will be open 5pm to 9pm Tuesday to Saturday. For the non-Sunday menu click here

  • The Goat
    Following the Government's announcement we will be opening our doors on Saturday 4th July.
    It is still a very new and challenging situation for us and our lovely customers.
    What we can promise is that we will make the 'new normal' as enjoyable as possible.
    We will also be reviewing our procedures on a regular basis and we will keep everyone updated.
    We have made several changes at The Goat to ensure that our dedicated team and customers stay safe as this is our priority:
    • for now we will be taking bookings for maximum of 6 people and we strongly recommend making a reservation to avoid disappointment

    • we will welcome walk-ins as well, including drinkers, however this is subject to table availability

    • there will be a one way system in our garden and restaurant

    • you will be greeted by one of our managers and taken to the table

    • we will be using disposable menus

    • we will operate on a 'table service only' system and unfortunately buying drinks or sitting at the bar will not be allowed

    • we will run our reduced menu (all menus available on our website www.thegoatpub.co.uk)

    We have enhanced procedures and training in place regarding hygiene for our staff and hand sanitiser will be provided at all entrances for guests and work areas for staff. Regular cleaning will be in place also during service.

    It is a learning experience for everyone and we do appreciate your understanding.

    If you would like to book a table, please contact us on downton@thegoatpub.co.uk or 01725 535353 (please do not contact us on Facebook, we use that platform for updates only).

    We look forward to welcoming you soon.
    Love, The Goat Team 🐐

  • The Co-Op

    As of this week we have extended our opening hours back to 10pm closing. Sunday will still stay 10am-4pm.

    Can I just ask for the customers who shop with us at Co-op Downton to follow some requests from the store team please 🙏

    With the announcement tonight nothing in store will change and we will still be keeping a maximum of 10 customers in store at one time.

    • 1) when shopping only come in with 1 person per household please. . . Store gets busy and we will only allowed 10 customers

    • 2) If possible use contactless payment to pay for your shopping, self scan till 4 will accept cash and we will encourage you where possible to use it.

    • 3) Keep your distance. . . Please keep 2 meters away from my team. Please go around us and not brush past us, we’re trying to keep you and ourselves safe, the shelves full and serve as quickly as we can

    • 4) No abuse. . . Please don't argue with us, myself or the team don't make the rules, however we do enforce them

    • 5) Be kind. . . My team are some fantastic colleagues who will go the extra mile for their community

    • 6) We will close for an hour from time to time, please call back, we’re just doing it to keep the shelves full and fill the stock as quickly and safely as possible,

    • 7) Think we’re doing a great job or any improvements to make the trip easier for you? Leave us some feedback on www.coop.co.uk/your-say and enter invite code 4882

    • 8) Keep being a great and supportive community 👏🏼🌈

    Thank you for your support during this challenging time. The community, customers, and store team have been fantastic. #ItsWhatWeDo #FeedingTheNation #LocalHeroes

  • Downton Brewery
    Thank you to all our lovely customers who've placed orders with us. We'll continue to deliver FOC within a 10m radius (min order £20) and by mail order further afield. Thank you for your support. Stay home, stay safe, stay well. Cheers!
    Click here for price list.

  • Hopback Brewery
    Don’t forget you can collect pre-ordered beer (cases of bottles, packs of cans, 36 pint containers, 18 pint containers and 4 pint carry outs) from outside of the brewery. Phone us on 01725 510986 for more details and stock availability.

  • Downton Butchery
    We are glad to announce we are able to do deliveries from Monday 30th march. All you need to do is place your order and payment over the phone before 2pm and we'll deliver the next day. Contact us on: 01425 652228
    Click here and here for price lists.

  • Current opening times: Mon-Fri 8am to 2pm; Sat 8am to 3pm.

  • Spinnaker Fish & Chips
    Now open Mon-Sat 5pm-8pm and Fri & Sat lunchtimes 12am-2pm.

  • Redlynch Kebabs
    Now open and available for collection - order on 01725-514477.

  • Retro Barbers, The Borough
    From July 4th - 11th July we are taking bookings please message the facebook page or ring 07488232201 or text 07488335409 to book an appointment this is to avoid to many people waiting in the shop. We will also be doing walk ins depending on availability.

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    Play Equipment

    Downton Parish Council are pleased to announce that with effect from Saturday 4th July all play areas will be available for use and the gym equipment and skate park will also be useable. To ensure you plan ahead and are able to use a Play Area, skateboard park and gym equipment safely, parents must read the following guidance and instructions from HM Government and ensure their families follow them carefully for the safety of their children and others.

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    Hearing Aid Batteries

    Action on Hearing Loss Hearing aid maintenance drop in service –batteries and information

    Our hearing aid maintenance drop in clinics are suspended for the time being due to the corona virus, but I can still post hearing aid batteries to you if you are a Salisbury hospital audiology patient. This is a free service. At this time I’m not posting out tubing but I can help you with information on how to get the best from your hearing aids, including daily cleaning and information on hearing loss. Please don’t hesitate to contact me.

    Gill Drayson.
    Telephone 01722 580014,
    mobile 07570 670 643,
    or email Gillian.drayson@hearingloss.org.uk

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    The library has had to shut its doors, but staff would like to reassure borrowers that any books that they have out on loan will be automatically renewed, so there will be no fines to pay on books that should have been renewed whilst the library is closed.

    In the meantime, library users can access a vast array of on-line magazines, books and audio-books by using the RB Digital app, using their library card number and pin number to log on.

    If you are not already a member, you can join online at https://libraries.wiltshire.gov.uk/web/arena/join-the-library

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    Stay Safe On-line

    For some good advice, click here

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    The normal InDownton newsletter spring issue has been replaced by an online version. We're working with the village website and Facebook pages to provide a source of information. There's also a downloadable version which can be printed off for neighbours who don't use the Internet. Click here for the on-line version, and here for the downloadable version.

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    Latest Information from Wiltshire Council

    Wiltshire Wellbeing Hub

    We have set up a designated Wiltshire Wellbeing Hub specifically for our most vulnerable residents to receive support and guidance during COVID-19.

    The phoneline number is 0300 003 4576 and will be open from tomorrow (Saturday 27 March) for the duration of the pandemic. We will be publicising this number through Council, partner and media channels and I would be grateful if you could make your communities aware of it too.

    We continue to keep our hubs open in Trowbridge, Chippenham and Salisbury for the following essential face-to-face services:
    • Support for the homeless
    • Adult social care
    • Children’s social care
    • Support for vulnerable people
    Our Customer Service Team continues to support our communities on all other matters through our customer services number 0300 456 0100 (lines open 9am - 5pm Monday to Friday) and via social media channels.

    Information pack to support volunteer groups

    The council has published a ‘COVID-19 Volunteer Pack’ today to help volunteer groups support their communities during the ongoing COVID-19 situation.

    Many groups have shared their way of working with us and this pack brings together a lot of their best practise in setting up an effective response, including top tips on setting up a volunteer group, advice on supporting those in self-isolation, and a range of template forms and useful signposting to other resources.

    The ‘COVID-19 Volunteer Pack’ can be downloaded at www.wiltshire.gov.uk and can be used in conjunction with the Community Groups Directory http://www.wiltshire.gov.uk/downloads/22069. which lists all the volunteer groups the council has been informed are providing support in their community. This directory will be updated as much as possible.

    Council Tax and Business Rate Payments

    To support people as much as possible during the ongoing COVID-19 situation, the council has confirmed that no resident or business in Wiltshire will have to pay council tax or business rates until June 2020 if they are struggling.

    Any resident wishing to defer paying their council tax in April and May 2020 can contact the council and this will be arranged. Those payments will then be taken in February and March 2021 instead, as council tax is normally only collected over the first ten months of the financial year.

    Similarly, businesses who also wish to defer business rates payments for two months, and not pay in April and May, can also arrange that by contacting the council. For anyone wishing to do this, the council will freeze direct debit payments, so people do not need to contact their bank to arrange.

    People should call 0300 456 0109 or email counciltax@wiltshire.gov.uk to request the deferral – these will be taken at face value and there will be no vetting of anyone wishing to defer payments for April and May 2020.

    For those who choose to defer, payments will resume in June 2020 and will be taken over the 10 months from June 2020 to March 2021. For those that pay annually, they can still do so at http://www.wiltshire.gov.uk/benefits-council-tax. Those that make manual payments can also continue to do this if they wish, but they will need to contact the council if they want the April and May payment break.

    Working age residents who benefit from the current Council Tax Support Scheme will receive an additional reduction to their bill in line with the government’s hardship fund criteria. Those households eligible for this reduction will automatically be re-billed.

    Business support

    We are committed to supporting all of our businesses through these unprecedented times and will continue to work closely with Swindon and Wiltshire Growth Hub to ensure we deliver information and support to businesses as quickly as possible.

    The first of our COVID-19 Business newsletters was published this week (Click here) and we continue to provide updates on our website and through social media channels.

    Next week the council will be issuing a letter to 10,000 businesses who we believe may be eligible for either the Small Business Grant Fund or the Retail, Hospitality and Leisure Grant Fund. The letter requests businesses to provide information on eligibility so please encourage any relevant businesses in your area to return this to us as quickly as possible so that we can release the grants to help support them. If businesses have any questions about the letter they can email covid-19businessupport@wiltshire.gov.uk for further assistance.

    The council welcomes the Chancellor's announcement yesterday regarding the introduction of a Self Employment Income Support Scheme bit.ly/SelfEmployedSupport which will:
    • pay a taxable grant worth 80% of their profits up to a total of £2,500 per month. This scheme will be open for at least three months and grants can be claimed from June 2020
    • be open to businesses with average trading profits of up to £50,000 over the last three years. Only those who are already self-employed and have a tax return for 2019 will be able to apply. HMRC will contact these businesses directly
    • allow an extra four weeks from today for businesses to submit their tax return for those who missed the deadline
    • provide eligible businesses access to Universal Credit with an advance payment available almost immediately after the claim has been submitted

    Visiting Wiltshire Council hubs

    Following government advice and to help stop the transmission of COVID-19, Wiltshire Council are asking people not to visit their hubs where possible.

    A number of their key services can be dealt with online or over the phone including:

    • Adult Care 0300 456 0111 or email AdviceandContact@wiltshire.gov.uk
    • Children’s Multi-Agency Safeguarding Hub 0300 456 0108
    • Council tax enquiries – call 0300 456 0109 or email counciltax@wiltshire.gov.uk. You can also manage your council tax online.
    • Housing enquiries – call 0300 456 0104 or email homes4wiltshire@wiltshire.gov.uk.
    • Homeless enquiries – call 01225 718005 for the Trowbridge area, 01249 706666 for the Chippenham area or 01722 434233 for the Salisbury area. Or email homeless@wiltshire.gov.uk
    • Parking enquiries - call 01249 706131 or email parking@wiltshire.gov.uk.
    • Planning enquiries – call 0300 456 0114 or email developmentmanagement@wiltshire.gov.uk.
    • Registration enquiries – call 0300 003 4569 for births and marriages and 0300 003 4570 for marriages. Or email ceremonies@wiltshire.gov.uk.
    • Waste enquiries – call 0300 456 0102 or email customerservices@wiltshire.gov.uk

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    Garden Centres

    Baskets and Blooms

    Please see our Facebook page for the latest situation - click here.

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    Post Office

    GOOD NEWS!!! The Post Office van is back - Friday morning, 9-10 The Moot, 10.05-11.05 at The Bull.
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    Lover Repair Cafe

    REMOTE REPAIR goes from strength to strength.Since adapting around the Big ‘C’, by having a drop-off point on Wednesday & Friday mornings at Brambles, Vicarage Rd, Lover SP5 2PG, many people have been able to leave items for repair,and received a phone call to pick up when completed. So much so that since starting, due to people’s generosity, we have raised over £500 towards our local NHS.

    We will consider repairing all domestic items: Broken clocks, Electrical Goods, Furniture, Ceramics, Toys, Dolls’ Houses etc. In fact if you can get it in the boot of your car we will give it a look. So, as the restrictions are slowly eased, why not pop your item in to us. Our slogan is

    Do Not Bin It We May FixIt

    On arrival you will find the Garage door open to allow you to ‘Drop Off’ and you can book the item in (from 2m away) at an adjoining window. Hand Sanitiser will be available. We will strictly follow all Government Guidelines regarding social distancing etc.Contact Paul on 01725 510753 for further details.
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    Fire Services Leaflet

    Click here for the Dorset & Wiltshire Fire & Rescue Service Safety Leaflet.
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    Police Contacts

    Following the update from the Police at last nights Parish Council Virtual Meeting, these email addresses are for residents to voice any concerns, report any information they think relevant, send photographs or videos. You must still use 101 if it is actually happening at that time or 999 if it is an emergency but the email addresses can be used to pass on any of the above in relation to things happening in the village. The email addresses are:

    • SalisburyAreaCPT@wiltshire.pnn.police.uk
    • James.Barrett@wiltshire.pnn.police.uk
    • matthew.smith@wiltshire.pnn.police.uk
    • John.taylor@wiltshire.pnn.police.uk

    Please remember that these email addresses are not manned 24/7. They are putting lots of resources into the village to ensure that residents are not subject the anti social behaviour of recent months

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